Customer Service

Shipping & Delivery
At Traditional Foods Market we guarantee to ship your order on the same business day when your order is placed before 1pm East Coast Time or 10am West Coast Time. If your order is placed after 1pm East Coast Time your order will ship on the next business day in the morning. U.S. orders are shipped via first class and priority mail.  USPS Postal Tracking: https://tools.usps.com/go/TrackConfirmAction!input.action
Privacy & Security
Your Privacy and Security are a priority at Traditional Foods Market. We do not share, rent, or sell any customer information to any other party -- and never will. When you submit personal information on our website, your information is protected both online and offline. We never store your credit card data. Our enterprise class web host that provide full PCI compliance.
Satisfaction Guarantee
If you are not satisfied with your purchase, simply return the product within 90 days for a full refund. Please contact customer support for return instructions.
Viewing Orders
It's easy to check the status of your order! Just visit online and click the My Account link and sign in to your account to see the orders placed online. You'll see your order number, the date the order was placed, the status of the order, order total, the shipping method, and package tracking information for items that have shipped. 
Updating Account Information
To change the way your name appears or your email address, log into your account and click on the tab in the sidebar menu that says “Account Information”.To change your billing or shipping address click on the tab in the sidebar menu that says “Address Book”. This will bring you to your address page, where you will have the options to click on “Edit Address”, “Delete Address”, or “Add Address”.To subscribe or unsubscribe to the Amala newsletter, click on the tab in the sidebar menu that says “Newsletter Subscriptions”, where you will have the option to subscribe, or click the box which says unsubscribe.